Improving the health status of all.

Emergency Funds for Client Needs

Central AHEC, Inc. has received funds to pay for client emergency services under client needs, health, medical and medical transportation.

Protocol Checklist

  • The case manager provides a client intake packet including: Medical Funds
    • Release of information
    • Consent agreement
    • Referral for Services
    • HIV documentation
    • Financial documentation
    • Ryan White Eligibility Request for Payable Services
    • Attached bill to be paid
      (Will work on bills out of contract year on a case by case basis for barriers to care)
    • Client's eligibility CAP accessed/denial from other providers
    • Any other supporting documentation; forms for specific requests
  • Client intake packet must be complete in order for funds to be accessed.
  • Case managers sending incomplete packets will be notified to resubmit missing documentation.
  • Central AHEC processes the request for client assistance funds.
  • Payments will be processed within 24 to 48 hours.
  • No checks will be paid directly to clients.
  • The check gets mailed out with a copy of the bill to the vendor for completion and confirmation to MCM.
  • Case managers may pick up checks.
  • Services are to be provided within the TGA first, funding permeating any request for services outside the TGA will only be considered upon availability of funds and that all efforts for services within client's area have been exhausted. Documentation required.

Access to Services

Asterisks *, **, *** denote agencies listed at the end of this document
  • Client Emergencies/Health-Medical - Central AHEC, Inc. will continue to assist:
    1. * Non-affiliates
    2. ** Ryan White part B agencies who are not already receiving client need funds
    3. *** Ryan White Part A agencies whose clients have exceeded all funds. Proper documentation must accompany all requests.

      Based on availability of funds, Part A can continue to be assisted from Central AHEC, Inc. based on the previous agreement.
  • Transportation Tokens - Central AHEC, Inc. will continue to assist:
    1. * Non-affiliates
    2. *** Ryan White Part A
    3. ** Ryan White Part B agencies who are not already receiving transportation funds
    4. *** Ryan White Part A agencies whose clients have exceeded all funds. Proper documentation (Transportation log) must accompany all requests.
  • All Ryan White Part B funded agencies will need to share documentation of all funding received and amount expended.
    • Ryan White Part B assistance caps will be $1,000.00 per year for health/medical and $750.00 per year for emergencies (utility shut off notice, termination notices, hospital bills (outpatient), 1st month rent and back rent (no security deposit).
  • There is a $170.00 cap for medical transportation needs.
  • All Ryan White Part B funded agencies must send a letter stating that the client has capped the available funds at their location before accessing Central AHEC, Inc. Ryan White Part B funds. We must also know what the client cap was at said agency and the amount will be subtracted from our client cap. The difference is what Central AHEC, Inc. can pay toward client health/medical and client emergency bills.
If you should have any questions, please call the funds administrator at (860) 920-5149 ext. 105 or Cyrstal Briscoe, funds coordinator, at (860) 920-5149.

The client assistance protocol is subject to change at any time based on the availability of funds.

Agency Key

  • * Non-affiliates: St. Philip House, Mercy Housing, Tabor House, Hartford Dispensary Intensive Care Management, Chrysalis Center, Hispanic Health Council
  • ** Ryan White Part B: HRA, Latino Community Services, UConn
  • *** Ryan White Part A: AIDS Project Hartford and its affiliated sites